Who is a Telecaller?
A telecaller is a professional who uses the phone to speak with consumers or potential customers in order to answer their questions and concerns, create leads, offer information, or advertise goods or services. They frequently work for businesses in the marketing, sales, customer service, or support sectors. They modify their conversations according to the customer's reactions while also adhering to prewritten scripts. Good communication skills, patience, active listening, and the capacity to advise or convince clients in a courteous and professional manner are all necessary for the job of a telecaller.
Future Career of a Telecaller
A telecaller's future profession presents numerous chances for advancement as expertise and abilities accumulate. A telecaller can progress to positions like senior telecaller, team leader, quality analyst, or call center supervisor if they have great communication, sales, and customer service skills. Many go on to work in business development, training, customer relationship management, or sales management. Skilled telecallers can establish steady careers, obtain exposure to the sector, and advance into more specialized or managerial positions within the company as long as businesses continue to value customer service and interaction.
Telecaller for a US based company
For a US-based business, a telecaller is in charge of interacting with US consumers in order to advertise goods or services, get leads, set up appointments, or offer customer service. Fluency in English, a distinct accent, and knowledge of US customs, time zones, and client expectations are frequently necessary for this position. Telecallers who engage with US clients may answer incoming customer inquiries or outgoing sales calls while adhering to compliance standards and company policies. Success in this position requires professionalism, effective communication, and the capacity to establish rapport over the phone.
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What is Work From Home?
Instead of commuting to a regular workplace, employees who work from home carry out their professional responsibilities from the comfort of their own homes. Employees may stay in touch with their colleagues and do projects quickly by utilizing technology like computers, internet connections, and communication tools. While still enabling businesses to meet their productivity and business objectives, this work style provides flexibility, reduces travel time and expenses, and promotes a better work-life balance.
1) Company: Proziod Analytics
2) Location: Bangalore (Work From Home)
3) Employment Type: Full-Time
4) Open Positions: 2
5) Shift: Night Shift (5:00 PM – 2:00 AM IST)
Job Description
Proziod Analytics is looking for enthusiastic and result-driven Telecallers to join our team. The role involves calling US-based vendors during night shift hours and working as an individual contributor in a fully remote setup.
Key Responsibilities
- Make outbound calls to US vendors during assigned night shift hours
- Communicate clearly and professionally to gather and share required information
- Maintain accurate call records and follow-ups
- Meet daily and weekly calling targets
- Work independently with minimal supervision
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Requirements
- Must be based in Bangalore
- Willing to work Night Shift (5:00 PM – 2:00 AM IST)
- Work From Home (must have a stable internet connection and quiet workspace)
- English is mandatory (good verbal communication skills required)
- Experience in telecalling, voice process, or US calling is preferred
- Should be an Individual Contributor
- Self-motivated and target-oriented
- 2–3 years of experience in telecalling, voice process, or US calling
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Compensation
- Salary: As per market standards
- Additional performance-based incentives (if applicable)
Why Join Proziod Analytics?
- 100% Work From Home
- Stable night shift opportunity
- Professional work environment
- Growth opportunities based on performance
>>> CLICK HERE TO APPLY FOR THIS JOB <<<
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Current job market in Bangalore 2026
Bangalore is still one of India's top employment hubs, particularly in technology, AI, data science, and IT-enabled services, as of early 2026. There is a high demand for qualified workers in cutting-edge fields like AI engineering, cybersecurity, and data analytics, and there are numerous open software and tech positions throughout the city's ecosystem. However, at the beginning of 2026, hiring for IT jobs nationwide showed some softening, with fewer positions available than in prior years. This prompted professionals to upskill and adjust to changing expectations. While specialist businesses like agri-tech and creative digital industries are developing as new job sources, industries other than pure IT, such as ITES, hospitality, and BFSI, are also helping to moderately increase white-collar hiring. Continuous skill development and adaptability are essential for job searchers in Bangalore's changing employment landscape, since the market generally favors mid-career and specialized skills while freshers and traditional roles face increased competition.
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